Planning, scheduling & dispatch
Software solutions for laboratory and medical equipment companies
Effective planning, scheduling and dispatch require efficiency and speed – especially when it comes to emergency response. Dispatchers must be able to quickly identify a qualified engineer based in the correct geographical area who is available for the job. Our solution offers tools for viewing anticipated labor time, necessary skill and material requirements as well as specific contract or customer conditions.
With our graphical planning functionality, you can plan and re-plan service activities using a simple drag and drop feature. Changes to the schedule are automatically reflected throughout the system. When an assignment is allocated, dispatchers can quickly send information to the mobile field engineer who, in turn, can provide feedback about the status of the assignment for accurate record keeping and efficient planning.
If your service logistics and optimization requirements are more complex, then we partner with Optimal Solutions to deliver an advanced decision-support tool to meet your particular needs.
Our medical equipment software can help you:
- Quickly identify and dispatch a qualified engineer in the correct geographical location with the right skill level;
- Locate spare parts or materials needed for the jobsite;
- Plan and re-plan service activities using simple drag and drop functionality;
- Efficiently sort and record assignment data and status for efficient planning.
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